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Shipping  Policy

Ground Shipping

Ground shipping transports packages through normal trucking channels. Our farm tries to use ground shipping whenever possible, because it is the most cost-effective way to get something delivered for most customers.

  • We offer FREE Local delivery  on orders with a product total over $125 or more.

  • We charge $20 ground shipping on orders with a perishable product total over $149

  • If your product total is under $149, to cover the cost of shipping, we apply a $20 surcharge (more details below)

  • If your order contains both perishable and non-perishable items, see below for how mixed shipping is charged. 

You are only able to choose ground shipping if you live within the 2-day shipping zone from Mason Hills Farm.

If you live outside of the 2-day ground shipping range, you will need to choose express shipping.

We do not ship to PO Box addresses.

Non-Perishable Shipping

If your order does not contain any perishable items, we have no ground shipping constraints. Orders containing ONLY non-perishables ship via USPS for $15 nationwide.

Mixed Perishable & Non-Perishable Shipping

Orders containing BOTH perishables and non-perishables will ship as follows:

  • Perishables ship via UPS or FedEx at the rates listed here, depending on location.

  • Non-perishables will ship via USPS for an additional flat rate of $5.

  • Cost of shipping will be combined at checkout to display the total rate.

Surcharge for orders under $149

To cover the cost of shipping a cooler, we apply a $20 ground shipping surcharge on orders containing perishable items with a product total of $149 or less.

Many folks find that it is most cost effective to wait to place an order until they have products totaling above $149. It’s a win-win: you get more product, and you save on shipping!

Payment Methods

Express Shipping

If you do not live within the 2-day ground shipping zone, you cannot choose flat rate ground shipping. 

  • Orders containing perishable items, shipping outside our 2-day ground network, have to be upgraded to express shipping to speed up transit and fit into the best shipping window. These shipping totals are calculated per pound per mile by our shipping providers, UPS & FedEx.

  • Since our farm is located in the south Alabama of the United States, if you live on the west coast, it may be likely that you do not live within the 2-day ground shipping zone. We are grateful that you want to support our farm, but at this time we cannot provide ground shipping for your order. 

  • We do not ship to PO Box addresses.

Refund Inquiries/ Cookies

 We do not offer refunds At Mason Hills Farm, we take your privacy and safety seriously. We use industry-standard encryption to protect your personal information and we will never share your information with third parties. When you place an order with us, we collect your name, address, email address, and phone number. This information is used to process your order and to communicate with you about your order status. We may also use your email address to send you occasional updates about our products and promotions, but you can opt-out at any time.

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